These Terms of Service ("Terms") govern your access to and use of this website and its related loyalty and rewards services (together, the "Services"). Please read them carefully.
In these Terms, "this website" means the website and Services on which these Terms are published. "We", "us", and "our" refer to the operator of this website — the business or organization that provides these Services and that is named in this website's contact details where shown. "You" means any person who accesses or uses this website.
Agreement to These Terms
By accessing or using this website, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, you may not access or use the Services. If you use the Services on behalf of a business or other organization, you confirm that you are authorized to accept these Terms on its behalf.
Who Can Use This Website
To create an account and use the Services, you must:
- Be at least the age of majority in your place of residence, or use the Services with the consent and supervision of a parent or legal guardian if you are younger; and
- Meet the minimum age of digital consent that applies in your country.
You must provide accurate, current, and complete information and keep it up to date. You are responsible for ensuring your use of the Services is lawful where you live.
Your Account
- Registration and access — You may sign in using a one-time code sent to your email, a password (if you set one), or other supported methods. Some features are available to guests without a full account.
- Account security — You are responsible for keeping your login details and devices secure and for all activity that occurs under your account. Notify us immediately if you suspect any unauthorized use.
- One account per person — Unless we agree otherwise, you may not maintain multiple accounts or share an account in a way intended to gain rewards unfairly.
The Loyalty Program
How Earning Works
Points, stamps, and similar credits are generally added by staff at the point of sale when you make a qualifying purchase and present your membership QR code or are identified by the business. The specific rules — including what qualifies, how much you earn, and which rewards are available — are set by the business that runs each program and may vary between programs.
Points, Stamps, Credits, and Rewards
- Points, stamps, credits, and rewards have no monetary or cash value, are not your property or legal tender, and cannot be exchanged for cash except where required by law.
- They are personal to you and may not be sold, traded, or transferred, except where a feature on this website expressly allows it.
- They may expire in line with the rules of the relevant program.
- Rewards are subject to availability and to the terms of the business that issues them.
- We or the relevant business may correct, adjust, withhold, or reverse balances and rewards where there is an error, a returned or canceled purchase, or suspected fraud or abuse.
- A loyalty program, including its rules and rewards, may be changed, paused, or ended at any time. We will use reasonable efforts to communicate significant changes where practical.
Vouchers and Prepaid Passes
Vouchers and prepaid passes are subject to the redemption rules, validity periods, and usage limits shown when they are issued. Unless stated otherwise or required by law, vouchers and passes are non-refundable and may not be exchanged for cash.
Acceptable Use
You agree not to:
- Violate any applicable law or regulation, or infringe the rights of others.
- Use the Services fraudulently, or attempt to obtain points, rewards, or benefits you are not entitled to.
- Gain or attempt to gain unauthorized access to any account, system, or data.
- Introduce viruses, malware, or other harmful code, or interfere with the operation or security of the Services.
- Scrape, harvest, or collect data from the Services without permission.
- Copy, resell, sublicense, reverse engineer, decompile, or create derivative works from the Services, except to the extent the law expressly permits.
- Misuse, impersonate, or harass other users, staff, or businesses.
Purchases, Fees, and Paid Features
Where the Services offer paid items, features, or subscriptions, the applicable prices and terms will be shown to you before you commit. You agree to pay all applicable fees and taxes. Payments may be processed by a third-party payment provider, and your use of that provider may be subject to its own terms. Except where required by law or expressly stated, fees are non-refundable. Non-payment may result in suspension or loss of access to paid features.
Intellectual Property
The Services, including their software, design, text, graphics, and other content (other than content you provide), are owned by us or our licensors and are protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable right to use the Services for their intended purpose, subject to these Terms.
You retain ownership of any content you submit, and you grant us a non-exclusive, worldwide, royalty-free license to host, store, display, and use that content as needed to operate and provide the Services. You confirm that you have the rights necessary to submit it. If you send us feedback or suggestions, we may use them without obligation to you.
Third-Party Services and Links
The Services may integrate with or link to third-party services, such as digital wallets, connected stores, and payment providers. We do not control and are not responsible for those services, and your use of them is subject to their own terms and privacy policies.
Privacy
Your use of the Services is also governed by our Privacy Policy, which explains how your personal information is handled. By using the Services, you acknowledge that your information will be processed as described there.
Disclaimer of Warranties
To the maximum extent permitted by law, the Services are provided "as is" and "as available", without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free operation. Nothing in these Terms excludes any warranty or right that cannot be excluded under applicable law.
Limitation of Liability
To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, goodwill, or business opportunities, arising out of or relating to your use of the Services. To the extent we are found liable, our total liability arising out of or relating to the Services will not exceed the greater of the amount you paid to us for the Services in the twelve months before the claim, or the minimum amount required by applicable law. These limits do not apply to liability that cannot be limited or excluded by law, including your mandatory consumer rights.
Indemnification
You agree to indemnify and hold us harmless from any claims, damages, losses, liabilities, and reasonable expenses (including legal fees) arising from your use of the Services, your violation of these Terms, or your violation of the rights of any third party, except to the extent caused by us.
Suspension and Termination
- By you — You may stop using the Services at any time and may delete your account from your account settings.
- By us — We may suspend or terminate your access, with or without notice, if you breach these Terms, if we suspect fraud or unlawful activity, if required by law, or if we discontinue the Services.
- Effect — On termination, your right to use the Services ends. Provisions that by their nature should survive — such as those on intellectual property, disclaimers, liability, and indemnification — will continue to apply.
Changes to the Services and These Terms
We may modify, update, or discontinue all or part of the Services at any time. We may also update these Terms; the current version is effective as of the date it is published on this website. When changes are material, we will take reasonable steps to notify you. Your continued use of the Services after changes take effect means you accept the updated Terms.
Governing Law and Disputes
These Terms are governed by the laws of the country or state in which the operator of this website is established, without regard to conflict-of-law rules. This does not deprive you of the protection of any mandatory consumer-protection rules of the country in which you live, and you may have the right to bring proceedings in your local courts where the law provides for it.
General
- Severability — If any provision of these Terms is found unenforceable, the remaining provisions stay in full force and effect.
- No waiver — Our failure to enforce any right or provision is not a waiver of it.
- Assignment — You may not assign these Terms without our consent. We may assign them in connection with a merger, acquisition, or sale of assets.
- Entire agreement — These Terms, together with the Privacy Policy and any terms shown for specific features, form the entire agreement between you and us regarding the Services.
Contact
If you have questions about these Terms, please reach out using the contact form on this website, or by replying to an email you have received from us.
By using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.